How do I get to your faciltity ?
Directions to our offices are provided HERE for your convenience.
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Can we pay by credit card ?

Yes. We accept VISA, MasterCard and American Express. We do not accept Discover cards. You can download a copy of our credit card authorization HERE. Rates for cash or check payments are typically discounted about 3% and credit card rates are quoted at our regular rate. Please let us know your payment preference and we will be happy to quote the appropraite rate.
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What are your hours of operation?
Our offices are open Monday through Friday from 8:00AM-5:00PM EST excluding major holidays.
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How much of a deposit is required?
The deposit is $100 per motorcoach per day. An example would be a five day trip with one motorcoach would require a $500 deposit.
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Are there any hidden charges not disclosed in your quotations or online pricing? No, but there are a few things to remember. First, we do not automatically add a gratuity for your driver. We can pre-bill for it, but this amount is left up to the group. Second, all rates quoted are discounted for cash/check payments and payments made by anything other than cash/check are billed at regular rate which is about 3% higher.
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Do I need to tip the bus driver?
The standard gratuity is about 10%.
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When is the final payment due?
Typically, final payment is due 10 days prior to your departure.
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What is the cancellation policy?
All payments will be refunded less a service charge of $25. There will be a $100 cancellation fee per coach if the group cancels within thirty days of the scheduled date of departure. There will be a cancellation fee of half of the cost per coach if the group cancels within one week of the scheduled date of departure. Cancellations within 24 hours of departure will bill at 80% of the cost per coach.
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How soon do I need to book?
Technically, you can reserve a bus right up until the day of travel, but the best time to book is as early as possible to ensure availability. Everything is based on availability at the time of booking.
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Do I pay for parking, tolls and other fees?
We try to anticipate all tolls and parking. However, in some cases there may be parking charges that we did not anticipate and the group would be responsible for paying these.
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Can we bring alcoholic beverages on board?
The short answer is yes, but there are some things to keep in mind. First you must first sign the Alcohol Waiver which outlines what can and cannot be done under the laws of the Commonwealth of Virginia. Second, we do not allow any glass containers on board for everyone's protection. Third, there may also be a damage deposit required. If you have any questions after reading the waiver, please ask us.
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Do I need to book the hotel room for the bus operator?
Yes, for overnight trips, it is customary to book the operator's hotel room, but most hotels will comp the bus operator's room (provide the room for free) when you book rooms for large groups. Ask for someone in group sales at the hotel to ensure the bus driver's room is complimentary.
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Is smoking allowed?
By federal law, we do not allow smoking.
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Can I purchase just one or two seats for a trip?
Winn charters the entire bus. Greyhound, Amtrak and MegaBus provide single passenger tickets.
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How much space is available underneath the motorcoach for storage?
There are typically three bays available for storage. We have a graphic that will make it easier for you to see the dimesions of one of these bays. You can view it HERE.
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I have a CDL License, can I charter a bus without a driver?
No, our insurance policy doesn't allow it.
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There are so many illegal transportation companies out there, how can I be sure that Winn is legal?
This is a very good and a very important question. Not only are we the oldest bus company in Virginia, but we have listed and linked our certificates below for your convenience and peace of mind.
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Can I get a copy of your current insurance certificate ?
A copy of our insurance certificate is provided HERE for your convenience.
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Can I get a copy of your W-9 Request for Taxpayer Identification Number and Certification?
A copy of our completed W-9 is provided HERE for your convenience.
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What celebrities have been transported by Winn?
The list is unbelievable and we have compiled it for you HERE.
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Can I get a copy of your Terms and Conditions?
A copy of our terms are provided HERE for your convenience.
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Are you currently hiring for drivers?
We are always hiring good drivers. You will need to fill out our APPLICATION and provide a copy of your driving record and driver's license. Once we receive these items, our staff will review your application, our insurance company will do a background check and we will contact you if we think you will be a valuable additon to our team.
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Do you train drivers?
Yes we do. Winn offers a 5 weekend program for Class B Training with a "P" endorsement. This course will also certify an individual to drive vehicles such as dump trucks, large straight trucks, and a mixer truck. Tuition is $3,000 and classes start Saturday and Sunday for 5 weekends or you can have an individual schedule arranged.
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Once training is completed you would require a full road test with a DMV tester on the vehicle you have been trained on. The tuition also includes the delivery and pickup of this vehicle for testing.
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Should you wish to contact another company for training, we recommend CDS near Fredericksburg, VA. You can access their website HERE.
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Why Travel By Bus?

Buses are safe. The bureau of transportation reports that buses are twice as safe as flying and 46 times safer than driving an automobile.

Fatalities per 10 billion passenger miles
Auto 140
Airlines 6
Bus 3
Train 1
(Bureau of transportation statistics, center for transportation analysis)

Buses reach more destinations. Buses take you right to the doorstep of your destination. Planes and Trains only take you to the nearest stop.

Buses allow mobility. Buses are available to taxi your group around for your entire stay.

Buses are the most fuel efficient. Buses only use 797 BTU's per passenger mile compared to planes using 4847, trains using 2450, and autos using 3639 according to the US Department of transportation energy book data, 1999 (Bureau of transportation statistics, center for transportation analysis).

Buses are better for the environment. Because of their fuel efficiency, buses are better for the environment than most other alternatives.

Buses are inexpensive. Chartering a bus is typically half the cost of flying, not including benefit that buses provide local travel.
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© Copyright 2012 - J Pounders & Partners